6 Jobs in Norwood, MA
Thrive Pet Healthcare is Hiring a Client Service Representative Near Norwood, MA
Norwood Animal Hospital is in search of a full-time Customer Service Representative to join our growing team!
We offer an AMAZING benefits package- which includes paid time off, 401k, medical/dental/vision insurance, HSA and FSA available, mental health support, parental leave, generous pet discounts, and more!
Our Ideal Candidate:
An upbeat, self-starter with a passion for providing excellent customer service. Our team is focused on providing a welcoming and educational environment for clients and pets. This experience starts when the client walks through our door and speaks with our Client Service Representatives. This full-time position would require 30-40 hours per week.
Compensation: Negotiable based on credentials and experience with an hourly pay rate starting at $17-$19/hour. The actual rate offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location.
Job Duties:
* Communicating via phone, email, and in person with clients and actively listening to their concerns.
* Utilizing computer information system to accurately enter client/ patient information, update and maintain medical records.
* Processing client payments and invoices.
* Scheduling and confirming appointments with patients.
* Precisely dispensing pharmaceuticals as needed and calling in prescriptions to pharmacies.
* Educating clients on recommended products or services.
* Ensuring the lobby is clean and organized.
* Other administrative duties as needed.
Job Requirements:
* High School Diploma or equivalent, AAS or higher preferred.
* At least 6 months of customer service experience.
* Veterinary hospital experience is preferred, however not required.
* Ability to lift up to 50 pounds, squatting, reach, standing, and walking throughout the day.
* Must be willing to work Saturdays.
Are you passionate about pets and providing exemplary customer service? Join our team!
Apply today! We look forward to meeting you!
#LI-MH1
Job Summary
Full Time
$42k-52k (estimate)
04/27/2024
05/15/2024
The following is the career advancement route for Client Service Representative positions, which can be used as a reference in future career path planning. As a Client Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Client Service Representative. You can explore the career advancement for a Client Service Representative below and select your interested title to get hiring information.
If you are interested in becoming a Client Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Client Service Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Client Service Representative job description and responsibilities
Client services representatives manage client relationships and provide customer support.
02/07/2022: Monterey, CA
Promoting and maintain positive customer relations utilizing service excellence techniques.
02/20/2022: Richmond, VA
Client service representatives are responsible for taking care of users who have a hard time with some business element.
02/21/2022: Akron, OH
Customer service representatives also have access to responses for the most commonly asked questions and to specific guidelines for dealing with requests or complaints.
12/22/2021: Altus, OK
Have an understanding and reception to clients' needs and give proactive customer support.
01/29/2022: Huntington, WV
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Client Service Representative jobs
Some popular Client Service Representative hard skills are Customer Service, Client Services, Sales, Microsoft Access, Social Media, Marketing, Management and Banking.
01/10/2022: Long Beach, CA
A good Customer Service Representative must have excellent communication skills since they will be speaking directly with customers.
12/28/2021: Anderson, IN
Should have a proven customer support experience or experience as a client service representative.
01/05/2022: Ann Arbor, MI
Learn to resolve problems and prevent client dissatisfaction.
01/07/2022: Bradenton, FL
One year related experience required with customer service preferred.
12/31/2021: La Crosse, WI
Step 3: View the best colleges and universities for Client Service Representative.
